Shipping policy

Shipping Policy

Thank you for shopping with ClearPoreLab. We are committed to delivering your order as quickly and safely as possible.

Orders are typically processed within 1–3 business days after payment is confirmed.

During periods of high demand, holidays, or promotional events, processing times may be slightly extended.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information where available.

Estimated delivery times:

Please note that shipping times are estimates and are not guaranteed.

Delivery may occasionally take longer due to:

Shipping fees are calculated at checkout unless otherwise stated during promotions or special offers.

Any customs duties, taxes, or import fees imposed by your country are the responsibility of the customer.

Tracking information will be provided once your order has been shipped.

Please allow several days for tracking updates to appear after shipment.

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, we may not be able to guarantee replacement or refund once the order has been shipped.

If your package is significantly delayed or appears lost in transit, please contact us at support@clearporelab.net.

We will work with the shipping carrier to investigate the issue and assist where possible.

Orders may only be modified or canceled within 12 hours of purchase.

After this period, orders may already be in processing or shipment and cannot be changed or canceled.

If you have any shipping-related questions, please contact us:

ClearPoreLab
Email: support@clearporelab.net
Website: clearporelab.net